We fix broken processes.

Our story

Group photo of the Bloom Works team

After creating the digital services team for the City of Boston, our founder created Bloom in 2018 to take what she learned to more agencies. She put together a dream team of seasoned (and brilliant!) designers, researchers, and developers who have led the redesigns of websites like VA.gov and health.gov.

Many of us have experience working in the government, and we know firsthand the challenges of modernizing services. We've worked with legacy systems and bureaucratic teams that made it nearly impossible to put even a simple form online -- or to bring real modern change to the workplace. In that world, when we tried to hire outside help, we found people who were more interested in keeping us locked into their contracts than in solving our problems.

At Bloom, we've made it our business to be different. You'll never find us trying to sell you our code or keep you tied to custom hosting. We're here to help you navigate complex paths to make your lives easier — and your vision achievable.

We’re inspired by the important work our partners are doing, and our mission is to help you build cleaner solutions to digital challenges.

We call ourselves Bloom, because we get to the root of problems and offer solutions that grow with our partners -- to help you build a more beautiful future.

Some of Our Work

Using technology to improve the lives of young children and families

Connecticut Office of Early Childhood
Overhauling a website for an organization that impacts more than 200,000 kids

Transforming how people look for jobs during COVID-19

NJ Careers
Reimagining and restructuring content for a dramatically changed job market

Helping Connecticut transform digital services

State of Connecticut
Creating a roadmap to help Connecticut serve their constituents more efficiently and effectively

Our Team

As public servants we’ve brought best practices in technology and design to bear on the most difficult challenges in the public sector.

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