UX Designer (contract)

Our mission is to create human-centered services. We’re a coalition of digital gov alums who partner with governments and mission-driven organizations to design and build digital services that improve people’s lives. We help our partners build internal, sustainable capacity to transform how they deliver services.

We are looking for a Product Designer to work on a cross-functional team — that includes our partners — to design better public services.

In this role, you will: 

• Do user research and design in a variety of situations and across different user types to provide insights for tech and policy interventions
• Utilize design systems to design digital products that will be used across devices
• Champion usability and accessibility best practices
• Work collaboratively with content strategists, researchers, product managers, and engineers to create beautiful and impactful products
• Produce design artifacts that guide development, including mockups, wireframes, high fidelity prototypes, flowcharts, storyboards, or doodles
• Navigate complex situations with empathy and kindness, and work to build inclusive partnership with diverse groups of people
• Synthesize findings and formulate insights from usability testing
• Advocate for what you see as necessary for the project and the end user
• Jump into projects at various stages, from discovery to delivery
• Think creatively and employ a human-centered design process

What we're looking for:

• At least 5 years of professional experience navigating complex systems or working on public service delivery
• At least 4 years of experience designing technology products and services
• An adaptive, proactive, tenacious, and positive mindset

Not so little details:

This position will be a contract position that we expect will require 20-40 hours a week for the next couple months, and can start as soon as you are able. After that, we’d like to continue working together as projects and your availability allow.

How to apply

Does this role sound exciting to you? Great! To apply, please enter your information and upload your resume, here. Dependent on project needs, it’s possible that this could develop into a FT role in the future.

More about our team, and commitment to building a diverse workforce

We envision a world that is made more equitable through better digital public services. Our commitment to diversity, equity, and inclusion (DEI) is woven into everything we do, from our company’s strategy to the makeup of our team, to the work we take on. As a public interest technology company, we see diversity and equity-building as integral to both our mission and our research practices.

We are committed to disrupting power dynamics and equity barriers in our work. We recruit employees and partners who reflect the demographics of targeted end users, and we analyze, test, and iterate to make sure everyone can easily access and use the digital tools we build. As a public benefit company, we are compelled to generate social and public good, and to operate in a responsible and sustainable manner.

We look forward to hearing from you!