Our work
At Bloom, we iterate alongside our partners and build on past lessons. We help bring their vision to life—and make it easy to sustain that vision long after we’re gone. We share our work wherever we can to help collectively build seamless public services.
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Insight
Lessons from migrating content on VA.gov
- Veteran services
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Case study
Telehealth: A solution for safer health care during COVID-19
U.S. Department of Health and Human Services (HHS)
- Government communication
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Tool
Content migration as relationship building
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Case study
Improving social service benefits delivery
The State of Connecticut
- Benefits enrollment
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Case study
Helping local governments improve online services
Several cities and counties
- Government communication
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Case study
Helping families and child care providers access critical COVID-19 information
Connecticut’s Office of Early Childhood
- Children and families
- Government communication
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Case study
Finding ways to improve the U.S. organ donation system
Organize
- Capacity building
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Case study
Designing online forms that improve services for veterans
Department of Veterans Affairs
- Veteran services
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Case study
Building momentum for organ donation reform
Organize
- Capacity building
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Case study
Building capacity for clear communication
Connecticut’s Office of Early Childhood
- Children and families
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Case study
A path to fixing unemployment insurance
New America
- Benefits enrollment
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Case study
Easing the sign-in experience for veterans
Department of Veterans Affairs
- Veteran services
Bloom helped create the cross-functional vision the City was looking for to tackle complex and diverse resident and constituent services needs.
—City of Philadelphia client
