Bloom Works
Bloom delivers better government services by putting people first.

Bloom
We work alongside you to create better outcomes; for everyone.
Bloom partners with all levels of government and purpose-driven organizations to create and improve services that benefit the public. We do this by guiding our partners to make user-centered and resilient services that are equitable, accessible, intuitive, and functional. We iterate with you and build on past lessons, with the ultimate goal of serving the public.

Our capabilities

  • Product and delivery management: Effective government services depend on partnering with stakeholders, guiding teams, managing scopes, and setting timelines, often through ambiguity and shifting priorities. We do this without losing sight of user needs. Our product and delivery managers lead cross-functional teams and guide projects toward better outcomes.
  • Tech strategy and software engineering: Government technology needs vary widely, and require real knowledge of both legacy and emerging technologies. Our software engineers and tech strategists use their strong technical knowledge to flexibly and iteratively build a safe and secure usable systems to meet complex system needs.
  • User experience research and design: Government services serve large, diverse populations, which requires thinking upfront about the needs of people who may have been overlooked or misunderstood in the past. Our user experience designers and researchers address equity and accessibility first, from early exploratory research to how working design solutions are developed and evaluated.
  • Content design and strategy: Clear and accessible content is core to making useful government services. Our content designers and strategists deliver effective information architecture, plain language writing, and other aspects of good content design to make even the most complex or bureaucratic information approachable.

How we approach our work

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We adapt to your needs.

We meet you where you’re at, and navigate through chaos and ambiguity. We take on projects of all sizes, from short discovery sprints to multi-year engagements. See Bloom’s past work.
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We focus on impact.

Our ultimate goal is to benefit the public in tangible ways. Making services more accessible is more important than our revenue. Read what it means for us to be Public Benefit LLC.
A woman kneeling beside two young children, engaging with them attentively.

We center the people.

We seek to understand people’s lived experiences and challenge systems that perpetuate inequities. Read more about Bloom’s company’s values.
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We think beyond technology.

Technology often isn’t the most difficult part of our work. Better services require user research, design, and content strategy to truly serve end users. For example, see Bloom’s people-first approach to large language models.

“There is something so special and different with what you all are doing in this space and the way you do it. It is singular and of a higher quality.”
- Colorado Behavioral Health Administration client

What it's like to work with Bloom

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Your team is empowered.

As former government leaders, we deeply understand your needs. We enhance your team’s capability without making them dependent on us. See how we help government teams modernize.
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You are part of the process.

We collaborate openly, sharing the process, not just results. We pivot together, avoiding surprises. See how we shared the process of building a kin-first model of child welfare.
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You see continuous improvements.

We’re nimble, ready to adapt, and plan for pivots. We break work into intentional pieces, and learn from what works and doesn't. See how we iteratively built a data collection tool for early childhood education providers.

“I feel like I spend 5 minutes with Bloom and then get 3 years worth of work in return - very high ROI!”
- Marina Nitze, child welfare client

Work with Bloom on your next project

Company profile

  • Gov Bloom LLC (dba “Bloom Works”)
  • CAGE CODE: 8NJX8
  • DUNS: 081308714
  • SAM UEI: DRX 4UH 9PH HA3

Socioeconomic programs

  • Public Benefit Limited Liability Company (PBLLC)
  • Economically Disadvantaged Woman-Owned Small Business (EDWOSB)

GSA Schedule and SINs

  • GSA Contract Number: 47QTCA21D00CU
  • 54151S IT Professional Services
  • 541611 Administrative Management and General Management Consulting Services
  • 541430 Graphic Design Services

Federal vehicles

  • HHS Software Integration and Frontend Technology (SWIFT) BPA (#75P00124A00010)
  • CFPB Design, Development, Content, and Marketing (DCCM) BPA, Pool 2 (#9531CB23A0015)
  • VA Customer Experience, DevOps, and Agile Releases (CEDAR) IDIQ (sub to Coforma)

State vehicles

  • California Multiple Award Schedule (CMAS) (#3-22-01-1000)
  • Colorado Digital Service Agile Technology Services Vendor Pool
  • Massachusetts IT Project Services Vendor Pool (ITS81)
  • Pennsylvania IT ITQ Services Master contracts (#4400004480; #4400024660)
  • Washington Technology Solutions (WaTech) User Experience Consulting Services Vendor Pool (#24-082)

Get in touch

Let us know how we can help:
hello@bloomworks.digital
© 2024 Bloom Works