Our work
At Bloom, we iterate alongside our partners and build on past lessons. We help bring their vision to life—and make it easy to sustain that vision long after we’re gone. We share our work wherever we can to help collectively build seamless public services.
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Case study
Creating national standards to approve kin caregivers
The Child Welfare Playbook
- Children and families
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Designing systems and developing families for treatment foster care
Arkansas Department of Children and Family Services, Indiana Department of Child Services, The Contingent, The Child Welfare Playbook
- Children and families
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Creating better placements for teens in the child welfare system
Michigan Department of Health and Human Services
- Children and families
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Supporting queer youth in the child welfare system
The Child Welfare Playbook
- Children and families
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Insight
Bloomers talk about Large Language Models (LLMs)
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Insight
Lessons from migrating content on VA.gov
- Veteran services
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Insight
Why qualitative research is critical in government
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Case study
Using technology to improve the lives of young children and families
Connecticut’s Office of Early Childhood
- Children and families
- Capacity building
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Testing solutions that help families access child care
Connecticut’s Office of Early Childhood
- Children and families
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Case study
Telehealth: A solution for safer health care during COVID-19
U.S. Department of Health and Human Services (HHS)
- Government communication
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Insight
Entering communities and building relationships
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Bridging power divides with participants
- Children and families
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Co-designing with research participants
- Children and families
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How we're exploring Large Language Models (LLMs) in civic tech
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Insight
Our principles for using Large Language Models (LLMs)
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Tool
Keys to a successful discovery sprint
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Case study
Putting agile procurement into practice
The State of Connecticut
- Procurement
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Moving toward a kin-first model of child welfare
Washington State Department of Children, Youth, and Families, The Child Welfare Playbook
- Children and families
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Tool
Content migration as relationship building
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Insight
3 potential ways to use Large Language Models (LLMs) in public interest work
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Case study
Improving social service benefits delivery
The State of Connecticut
- Benefits enrollment
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Improving interactions between the city of Philadelphia and its constituents
City of Philadelphia
- Procurement
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Improving city government’s communication with Black, Indigenous, and other people of color (BIPOC)
City of Springfield, MA
- Government communication
- Climate assistance
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Helping local governments improve online services
Several cities and counties
- Government communication
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Helping government teams modernize their workforce
The State of Connecticut
- Digital transformation
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Helping families and child care providers access critical COVID-19 information
Connecticut’s Office of Early Childhood
- Children and families
- Government communication
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Helping Connecticut transform digital services
The State of Connecticut
- Digital transformation
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Helping a new leader assess organizational needs and opportunities
Knight Foundation
- Capacity building
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Generating greater awareness for tech and data work
The State of Connecticut
- Capacity building
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Finding ways to improve the U.S. organ donation system
Organize
- Capacity building
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Finding opportunities to support families experiencing homelessness
The State of Connecticut
- Children and families
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Discovering ways technology could help foster youth aging out of care
Think of Us
- Children and families
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Designing online forms that improve services for veterans
Department of Veterans Affairs
- Veteran services
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Tool
Want to improve data sharing efforts? Start with a playbook
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Case study
Designing a more effective, safer way to share data
The State of Connecticut
- Capacity building
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Using ground-level research to inform strategy and policy
Washington State Behavioral Health Strategic Plan for Children and Youth
- Behavioral health
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Building momentum for organ donation reform
Organize
- Capacity building
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Building capacity for clear communication
Connecticut’s Office of Early Childhood
- Children and families
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Building California's vision for technology in 2023
California Department of Technology
- Digital transformation
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Building a user-friendly data collection tool for early childhood education providers
Connecticut’s Office of Early Childhood
- Children and families
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Case study
A path to fixing unemployment insurance
New America
- Benefits enrollment
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Insight
How we recognize and respond to signs of trauma in research
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Case study
Easing the sign-in experience for veterans
Department of Veterans Affairs
- Veteran services